Get In Touch

Select your location


General inquiries

This is intended for Australian inquiries only. For inquiries outside of Australia, please select another Vantive location.

  • Local:1800 920 133


Healthcare professionals and patients

Customer Service

For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:

  • Local:1800 920 133

HomeCare services

  • Local:1800 920 133

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Product recalls/field actions

Report a drug adverse event

Please contact Global Patient Safety at:


General inquiries

This is intended for Chinese inquiries only. For inquiries outside of China, please select another Vantive location.


Healthcare professionals and patients

Customer Service

For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:

Renal home services

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

  • Local:86-21-24012366

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:


General inquiries

This is intended for inquiries for Hong Kong only. For inquiries outside of Hong Kong, please select another Vantive location.


Healthcare professionals and patients

Customer Service

For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:

Renal home services

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:


General inquiries

This is intended for Indian inquiries only. For inquiries outside of India, please select another Vantive location.

 


Healthcare professionals and patients

Customer Service

For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:

Renal home services

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:


Healthcare professionals and patients

Customer Service

For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:

  • Local:81-0120-03-3689

Renal home services

  • Local:81-0120-03-3689

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

  • Phone:047-316-5533

  • Fax:047-316-5534

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:


General inquiries

This is intended for Malaysian inquiries only. For inquiries outside of Malaysia, please select another Vantive location.  


Healthcare professionals and patients

Customer Service

For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:


General inquiries

This is intended for New Zealand inquiries only. For inquiries outside of New Zealand, please select another Vantive location.

  • Local:0800 436 770


Healthcare professionals and patients

Customer Service

For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:

  • Local:0800 436 770

HomeCare Services

  • Local:0800 436 770

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:


Healthcare professionals and patients

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:


Healthcare professionals and patients

Customer Service

For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:

Renal home services

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:


General inquiries

This is intended for South Korean inquiries only. For inquiries outside of South Korea, please select another Vantive location.

  • Local:82-2-6262-7100


Healthcare professionals and patients

Customer Service

Order inquiry (09:00~17:00)

Product inquiry (09:00~18:00)

APD night-time call service (20:00~08:00)

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:


Healthcare professionals and patients

Customer Service

For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:

Renal home services

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:


General inquiries

This is intended for inquiries for Thailand only. For inquiries outside of Thailand, please select another Vantive location.  

  • Local: +662 667 0505

Healthcare professionals and patients

Customer Service

For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's Center for Service at:

Renal home services

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:


General inquiries

This is intended for Vietnamese inquiries only. For inquiries outside of Vietnam, please select another Vantive location.


Healthcare professionals and patients

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:


Media inquiries

For media inquiries, please contact [email protected]